My discount code isn't working - why?

Sorry, there may be a number of reasons that your coupon code is not available or valid on the item you are purchasing.
These may be, but are not limited to:

  • Coupon is no longer valid or has expired
  • Coupon is valid on selected lines only / subject to exclusions so isn't valid on your cart
  • You are attempting to apply a discount to a sale line, or lines already on offer
  • Only one coupon is valid per order

We also reserve the right to invalidate any coupons or offers at any time without warning, for any reasons including (but no limited to) technical/website errors outside our control. Coupons cannot be applied retrospectively - so let us know before confirming your payment if there is an issue with your code as we cannot add or adjust these retrospectively.