Everything Else

• How can I contact you?

  You can contact our Customer Service team on customerservice@shopdixi.com. We aim to get back to you within 48 hours Monday to Friday but don't worry, we're usually much speedier than this! For all PR enquiries, please email PR@shopdixi.com. Please ensure you've checked our help hub before ema...

• I haven't received a response to my email.

  We endeavour to respond to your email within 48 hours Monday through Friday, although we're usually much quicker than this. We are a small team so we appreciate your patience and understanding, especially during busy sales periods. Please also make sure you are sending to the correct email addres...

• Where are you based?

  We are based in the United Kingdom.