Payment

• How can I find out how much is on my gift card?

  Just drop us an email customerservice@shopdixi.com with the full gift card code printed on the email you received or gift card, and we'll be able to check for you!

• My Transaction was declined, why?

  Your card may have been declined for a number of reasons. - The address does not match the address on the cards records. - The postcode does not match the cards records. - The CVS/security number is incorrect. - The card number is incorrect. - Your card is not enabled for foreign transactions. F...

• What forms of payment do you accept?

  We accept payment via all major credit and debit cards such as Visa, American Express, Mastercard, Amex, and Discover, via our secure and encrypted online platform Shopify. We also accept Shop Dixi Gift cards.

• What happens if I spend more/less than the value of my gift card?

  If you do not spend the full amount on the gift voucher the same code will remain valid with your remaining amount - so make sure you keep that code safe! If you spend more than the value of the voucher (and we don't blame you!) you can simply pay the extra with PayPal or by card at checkout.