I need to change or cancel my order, can you help me with this?

Once you have placed your order, we're unable to make changes to it or your address so please ensure these are double checked as they are the sole responsibility of the buyer. If you wish to process a cancellation please contact us ASAP with the email title "cancellation" AND your order number and we will see if this is a possibility. HOWEVER we begin the process of getting orders sent out very swiftly (usually well before you get a shipping confirmation email) so the chances are your order will be on it's way by the time we see your request. In this case we won't be able to cancel it, so we advise refusing the delivery of the parcel or creating a returns request upon arrival.

It's really important that you double check that your billing and shipping details are in full and correct and that you have all the correct items in your cart before submitting your order.

But don't forget that you'll still be able to make returns within 14 days of purchase - view our returns policy here.

Sep 7, 2025

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